Cruise Line- Customer Service

Fun Ships

Full Time/Part Time
Work from home
Posted 2 years ago
Customer Service Calls: • Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners. • Possible outbound calls to client – designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes. • Transferring of inbound calls or outbound calls to other client – designated internal support departments or client account representatives.

    Online Check – In Calls: • Inbound calls for assistance with online check – in tools from client’s customers and client’s travel agent partners. • Possible outbound calls to client – designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes. • Transferring of inbound calls or outbound calls to other client – designated internal support departments or client account representatives .

      Class Times Offered • 10:00am – 2:00pm EST OR • 6:00 PM – 10:00 PM ET

Job Features

Job CategoryCustomer Support
Service HoursAverage 30 interval (15 hour) SOW • 10 intervals (5 hours) needed on a Saturday or Sunday or a combination of both; Intervals Available* • 24 hours • 365 days per year/7 days a week
Technology RequirementsWindows 7(32 & 64 bit), and Windows 10 • A second monitor is found to be beneficial for this program • Noise cancelling headset Not Supported: • Windows XP • Windows Vista • Windows 2000 • Windows 8 • MAC OS
Class Start Date02/20/2017
Pay RateHourly pay

Apply Online

A valid email address is required.
A valid phone number is required.